Online General Dairy (GD) service, General Dairy (GD) service, Online GD serviceSkip to content
Citizen engagement with law enforcement is crucial for building trust and ensuring public safety. In Bangladesh, the Online General Diary (GD) service is playing a pivotal role in bridging this gap by allowing citizens to report non-emergency incidents conveniently and securely. OPUS is a proud technical collaborator with the Bangladesh Police and is honored to contribute to the continuous improvement and advancement of this innovative service.
What is the Online General Diary (GD) Service?
Launched in 2020, the Online GD service empowers citizens to file General Diaries (GDs) for issues like lost documents, theft, harassment, and property damage, directly through a user-friendly website and mobile app. This eliminates the need for physically visiting police stations, saving time and resources for both citizens and police personnel.
How to Submit a General Diary (GD) Online:
Begin by accessing the Registration tab. Enter your National Identity Card Number, current address, and capture a live photo. Provide your mobile number (which will serve as your username), email (if available), and create a password.
To verify your identity, a one-time code (OTP) will be sent to your mobile number via SMS. Enter this code accurately.
Once verified, proceed to the login page. Click on “login with your mobile number” and enter the password created during registration.
Choose the type of complaint you wish to file and specify the district and police station relevant to your case. Provide the time and location of the incident, then click the “Next” button.
Furnish additional details about your current address and the events surrounding the complaint. If there are any relevant documents, you can attach them here. Submit your complaint by clicking the “Submit” button or make edits as needed by selecting the Edit option. After completing the application, you can monitor the status of your GD by logging in later.
OPUS Role in the Collaboration:
Our collaboration with the Bangladesh Police focuses on several key areas:
Technical Expertise – Going Beyond Support:
User Experience – Ensuring Convenience for All:
Data Analysis & Insights – Turning Information into Actionable Intelligence:
Capacity Building – Equipping Officers for Success:
Impact and Achievements:
Since its launch, the Online GD service has witnessed remarkable success:
We are committed to our ongoing collaboration with the Bangladesh Police to further refine and expand the Online GD service. Our future focus areas include:
By working together, we believe the Online General Dairy (GD) service can become a cornerstone of citizen engagement and effective policing in Bangladesh. We are excited to contribute to this transformative journey and witness its positive impact on the lives of Bangladeshi citizens.