E-COMMERCE ON TOTA
TOTA is a chatbot and virtual assistant for E-Commerce that can be deployed on a messaging, mobile andthe web platforms.
This tool is built with HRM-specific knowledge to help customers for Product Discorvery,Purchase, Return Product and
Customers today want quick responses and the ability to buy what they need fast and easy. With so many E-commerce
platforms available to buy from, what differentiates one from another is the user experience and convenience of
buying. The concept of a bot guided purchase and commerce experience has enormous potential. Chatbots have the
capacity to handle thousands of requests at the same time and respond in a meaningful manner. Using chatbots, the
entire experience of shopping online can be improved and made more fun for the customers.