TOTA is a chatbot and virtual assistant for E-Commerce that can be deployed on a messaging, mobile andthe web platforms. This tool is built with HRM-specific knowledge to help customers for Product Discorvery,Purchase, Return Product and others

Customers today want quick responses and the ability to buy what they need fast and easy. With so many E-commerce platforms available to buy from, what differentiates one from another is the user experience and convenience of buying. The concept of a bot guided purchase and commerce experience has enormous potential. Chatbots have the capacity to handle thousands of requests at the same time and respond in a meaningful manner. Using chatbots, the entire experience of shopping online can be improved and made more fun for the customers.