Bank on TOTA
TOTA is a banking chatbot and virtual assistant that can be deployed on a bank’s messaging, mobile andthe web platforms. This tool is built with industry-specific knowledge to help customers with payments,transaction and account insights, and personal finance management.
Attracting new customers has never been easier. Chatbot TOTA instantly becomes your customer`s first choice when gamification, personalized approach and 24/7 availability enhance their banking.
When competition is fierce, your safest bet is to deploy a cutting-edge solution. You can plug in a customized TOTA chatbot onto any legacy systems and launch it within weeks.
Hospitality on TOTA
TOTA is a chatbot and virtual assistant for Hospitality Industry that can be deployed on a messaging,mobile and the web platforms. This tool is built with Hospitality industry-specific knowledge to help customers for Booking, Feedback, Notification, FAQ, Search and Customer Support. Most of the hotel aggregators across the globe have built beautiful interfaces (not so beautiful in some cases) to present to their consumers, but these interfaces only facilitate the discovery and booking part of the business and leave the consumers in a tiff when it comes to other facets. This would mean that a customer would typically have to call up customer support and have his queries resolved. This not only makes it troublesome for the consumer but also for the brand since they have the added overheads of maintaining a team for responding to consumer queries.
Hospital on TOTA
TOTA is a hospital management chatbot and virtual assistant that can be deployed on a hospital’s messaging, mobile and the web platforms. This tool is built with industry-specific knowledge to help customers for Appointments, Promotion and Tips, Notifications, Doctors and Health Information.
Engaging with people is a major challenge that healthcare organizations are grappling with today. There is a growing need of personalized care and handling customer concerns in an effiective and timely manner. Chatbots are the perfect solution for these issues and can really change the overall experience of healthcare for both patients and doctors.
Chatbots can not only help in cutting down costs but also lower wait times. They can help personalize patient care and also improve patient loyalty and retention. Well-programmed bots can be made available round the clock to patients and provide them with all kinds of health support including prescription refills, medication advice, test results and scheduling an appointment.
The idea is to provide a single point contact to the patient and his relatives to get all their queries resolved and for the hospital to focus on their major tasks and not lose focus on non-primary activities.
Food on TOTA
TOTA is a chatbot and virtual assistant for Food Industry that can be deployed on a messaging, mobile and the web platforms. This tool is built with Food industry-specific knowledge to help customers
The idea of combining technology with food is a blissful one for food lovers all around. However, the user experience this industry has to offer is limited as a major part of the population even today, especially the middle-aged segment, is clueless about technology. One of the prime challenges this sector faces is that a large part of the population despite having smartphones with fast broadband connections fails to adapt to the food tech ordering process on sites and apps, meaning some of the target audience don’t know how to use the site or app to order food! As a result that TG sticks to traditional methods of ordering food or depend on other family members to help them around. A chatbot could play a crucial role here and allow customers to engage with restaurants and other food outlets using a simple chat window. It is much easier to interact with a bot in a conversational manner and order food than it is to use an app for the same purpose. Therefore, a chatbot being a piece of software that performs automated chat conversations becomes the need of the hour!
Insurance on TOTA
TOTA is a chatbot and virtual assistant for Insurance that can be deployed on a messaging, mobile andthe web platforms. This tool is built with HRM-specific knowledge to help customers for Recruitement,Leave, Reimbursement, Salary Information and others.
In today’s day and age, customers are looking for new and better ways to interact with their service providersand get quick access to information. Insurance companies typically have to deal with thousands ofcustomers, each having their own queries about policies, terms, conditions etc. A team of sales representatives can only do so much to help out the customers. What is going to differentiate one insurance company from another is the entire experience of dealing with the company and not just the quality of the product alone. Chatbots can make a huge difference in the way people get their insurance done. They have numerous advantages and there are many use cases they can play a role in.
Ecommerce on TOTA
TOTA is a chatbot and virtual assistant for E-Commerce that can be deployed on a messaging, mobile andthe web platforms. This tool is built with HRM-specific knowledge to help customers for Product Discorvery,Purchase, Return Product and others
Customers today want quick responses and the ability to buy what they need fast and easy. With so many E-commerce platforms available to buy from, what differentiates one from another is the user experience and convenience of buying. The concept of a bot guided purchase and commerce experience has enormous potential. Chatbots have the capacity to handle thousands of requests at the same time and respond in a meaningful manner. Using chatbots, the entire experience of shopping online can be improved and made more fun for the customers.
Human Resource on TOTA
TOTA is a chatbot and virtual assistant for HRM that can be deployed on a messaging, mobile and the web platforms. This tool is built with HRM-specific knowledge to help customers for Recruitement, Leave, Reimbursement, Salary Information and others.
Human Resource is perhaps one of the key pillars of any organization. After all, its employees those make a company. The HR management is always burdened with the tasks of engaging with the employees, redressing their grievances, conducting surveys, taking feedback and much more. There is great need of automation and ease of use in this entire process. A chatbot can play a crucial role here in this regard and help the HR team in engaging with the employees.