Client Overview

Client: Prime Bank Foundation (PBF)

Industry: Non-Profit / Social Welfare
Solution: Enterprise Resource Planning (ERP) System
Delivered by: Opus Technology Limited

🧩 Client Background

Prime Bank Foundation (PBF) is a leading non-profit organization in Bangladesh, operating a wide range of social welfare initiatives across education, healthcare, and community development sectors. As the foundation expanded its activities across multiple project locations alongside its Head Office, managing operations through disconnected systems became increasingly challenging.

To support operational growth, ensure governance, and improve transparency, PBF sought a unified and scalable Enterprise Resource Planning (ERP) platform capable of integrating administrative, financial, and project-level functions into a single digital ecosystem.

🎯 Project Objectives

Opus Technology Limited was engaged to design and implement a customized ERP solution for Prime Bank Foundation and its associated projects with the following objectives:

Centralize Multi-Entity Operations: Integrate Head Office and all project units into one unified system
Enhance Process Transparency: Introduce a structured Approval Management framework for accountability
Automate Core Functions: Digitize HR, Finance, Supply Chain, and operational workflows
Improve Data Accuracy & Reporting: Ensure reliable, real-time, and error-free information across all modules

⚙️ Key Challenges

Extensive Functional Scope: Requirement for both standard ERP modules and specialized operational modules such as Field Force and Transport Management
Third-Party Integration: Ensuring seamless communication between the ERP and existing external systems
User Adoption: Training diverse user groups across multiple projects and locations
Scalability & Future Readiness: Designing a flexible architecture to support future enhancements without disrupting ongoing operations

✅ Delivered Solution

Opus Technology Limited delivered a modular, scalable, and foundation-centric ERP solution, deployed across the PBF Head Office and all project locations using a structured implementation methodology.

🔹 Key ERP Modules Implemented

Human Capital Management: HRM, Payroll, Training, and Employee Lifecycle Management
Supply Chain & Logistics: SCM, Inventory, Sales, and Distribution Management
Financial & Asset Management: Accounting, Fixed Asset Management, and Employee Advances
Operations & Project Management: Task Management, Visitor Management, Transport Management, and Field Force Management
Governance & Workflow: Approval Management System and CRM for stakeholder engagement
System Integration: Secure framework enabling integration with third-party applications

📈 Measurable Impact

🚀 Improved Operational Efficiency: Real-time task monitoring and automated approvals streamlined project execution
📉 Reduced Administrative Overhead: Automated HR and payroll processes minimized manual effort and errors
📱 Enhanced Field Visibility: Field Force and Transport modules improved oversight of off-site operations
🔐 Strong Data Security: NDA enforcement and robust data protection measures ensured confidentiality and compliance
🎓 Smooth User Transition: Comprehensive user training enabled high system adoption across the foundation

🏁 Conclusion

With the successful implementation of a customized ERP solution by Opus Technology Limited, Prime Bank Foundation has transitioned to a fully integrated, data-driven operational model. The deployment of 19+ ERP modules has enhanced transparency, efficiency, and governance while providing a scalable foundation to support PBF’s long-term growth and social impact initiatives.