Digitizing Performance Evaluation: ACR Management System for Bangladesh Police
Implementation of ACR Management Software Solution for Bangladesh Police with Opus Technology
Case Study: ACR Management System Implementation for
Bangladesh Police
Client Overview
The Bangladesh Police is
the primary law enforcement agency responsible for maintaining public order and
safety. Managing the Annual Confidential Report (ACR) process for
thousands of officers across various ranks is vital for performance evaluation
and promotions. To replace manual, paper-based ACR processes, Bangladesh Police
required a secure, digital solution to enhance transparency, accuracy, and
efficiency.
Project Summary
Opus Technology Limited
successfully developed and implemented a fully digitized Annual Confidential
Report (ACR) Management System for the Bangladesh Police, one of the
country’s largest and most complex government organizations. The system was
designed to streamline the performance evaluation process for thousands of
officers across various units, divisions, and administrative levels.
Key Objectives
·
Replace manual, paper-based ACR processes
with a secure digital platform
·
Improve transparency, accountability, and
consistency in officer evaluations
·
Enable centralized data access and management
·
Reduce administrative delays and errors in
report processing
Challenges
🚀 Manual ACR processing
caused delays and administrative bottlenecks
🚀
Risk of document loss, data inconsistency, and lack of accountability
🚀
No centralized system for tracking ACR status or access across departments
🚀
Limited visibility and transparency in performance evaluation workflows
Our Solution
Opus Technology developed and deployed a fully customized ACR
Management System with the following features:
✅ Digital ACR Workflow –
End-to-end digital handling of ACR submissions, reviews, and approvals
✅
Role-Based Access Control – Secure user access for officers at all
levels
✅
Real-Time Notifications & Tracking – Instant updates and status
monitoring throughout the ACR process
✅
Audit Logs & History – Full traceability of every action for
accountability
✅
Reporting Dashboard – Centralized analytics for administrative insights
and HR planning
📈 Faster Processing
– Significant reduction in time taken for ACR completion and approval
📈
Enhanced Transparency – Clear audit trails and real-time tracking for
all stakeholders
📈
Improved Security – Encrypted data storage and strict access permissions
📈
Scalable Platform – Ready for integration with broader HR and police
administrative systems
By implementing the ACR Management System, Opus
Technology has empowered Bangladesh Police to transition to a fully
digital and secure performance evaluation process. This modern solution
supports fair assessments, timely promotions, and administrative efficiency
across the force.