Advancing Citizen Services: Online GD Automation Solutions for Bangladesh Police, PHQ
Implementation of Online GD, Citizen App, Duty Management & UDB System for Bangladesh Police with Opus Technology
Case Study: Comprehensive Digital Public Service &
Police Activity Platform Deployment
Client: Bangladesh Police
Delivered by: Opus Technology Limited
Client Website: www.police.gov.bd
Client Overview
Bangladesh Police is tasked with maintaining public order
and providing essential services to citizens across the country. Traditional
systems for filing General Diaries (GD), managing daily police duties, and
identifying unknown deceased persons relied heavily on manual
processes—creating inefficiencies, accessibility gaps, and record
inconsistencies. To address this, a unified digital solution was essential for
improving citizen engagement and internal coordination.
Project Summary
Opus Technology Limited successfully developed and launched
an end-to-end digital service platform that includes:
·
Online GD Automation
·
Mobile Applications for Citizens
·
Digital Duty Activity Management
·
Unidentified Dead Body (UDB) Record System
This suite of tools modernizes both public-facing and
internal police operations, making services more accessible, secure, and
efficient.
• Allow citizens to submit General Diaries online securely
and conveniently
• Empower the public with mobile apps for police assistance and service
tracking
• Digitize duty rosters and activity logging for transparency and supervision
• Build a central database for unidentified dead bodies with image and data
records
• Reduce manual paperwork and improve service speed
Challenges
🚫 Citizens faced long
queues and travel burdens to file GDs at police stations
🚫
No public platform to track the status of filed reports or get updates
🚫
Manual duty scheduling lacked transparency and oversight
🚫
Fragmented data on unidentified bodies hindered identification and reporting
Opus Technology built and implemented a multi-module digital
policing solution:
✅ Online GD Platform –
Web-based and mobile GD submission with OTP verification, photo uploads, and
PDF downloads
✅
Mobile Apps for Citizens – Android and iOS apps for filing GDs,
emergency contacts, police station locators, and push notifications
✅
Digital Duty Management – Officer assignment scheduling, attendance
tracking, and duty reporting dashboards for supervisors
✅
Unidentified Dead Body Module – Secure database with image uploads,
biometric entry (where available), location tagging, and inter-station sharing
📈 Increased Accessibility
– Citizens can now file GDs remotely via mobile or web
📈
Faster Processing – Digital workflows reduce delays in registering and
verifying reports
📈
Enhanced Duty Oversight – Real-time monitoring of officer deployment and
accountability
📈
Better Identification – Improved public visibility of UDB records facilitates
family tracing
📈
Citizen Engagement – Mobile apps strengthen communication between police and
the public
Conclusion
By deploying the Online GD Automation System, Citizen
Mobile Apps, Digital Duty Management, and Unidentified Dead Body
Platform, Opus Technology has enabled Bangladesh Police to adopt a
forward-thinking approach to law enforcement services. The integrated system
reflects a national commitment to smart policing, public accessibility, and
digital governance.
💡 Opus Technology –
Bridging Communities and Law Enforcement Through Innovation 📱🛡️📋